LIMESTONE MANSION POLICIES
ARRIVALS
Check-in begins at 3:00 PM. If you arrive before 3:00 PM and your room is not yet ready, you are welcome to park behind the Mansion or along Main Street while you explore Cherry Valley.
If you expect to arrive after 5:00 PM, please call us at 607-264-3741 so we can make arrangements for your arrival.
DEPARTURES
Check-out is by 11:00 AM.
MINIMUM STAY
Minimum stay requirements may apply and vary based on dates of stay, day of the week, season, special events, rate plan, and availability. The applicable minimum stay requirement will be displayed during the booking process.
Certain high-demand and special-event dates may require longer minimum stays.
ACCESSIBILITY & HISTORIC PROPERTY
Limestone Mansion is a historic home built in 1869. Due to the design and layout of the property, all guest rooms are located on the second and third floors and are accessible only by stairs. The Mansion does not have an elevator.
Guests must be able to use stairs to access their accommodations. If you have questions about the location of a particular room, stair access, or other features of the property that may affect your stay, please contact us before booking. We are happy to provide additional information to help you determine whether the property and a particular guest room will meet your needs.
CHILDREN
The Mansion is best suited for children ages 12 and older; however, families with children of all ages are welcome. Children must stay in a room with an adult age 25 or older. Guests are responsible for any damage that occurs during their stay.
ADDITIONAL OVERNIGHT GUESTS
Room rates are based on the number of guests included with each accommodation. Where room capacity allows, additional overnight guests are $25 per person, per night. Maximum occupancy varies by room and cannot be exceeded.
BREAKFAST
Breakfast is included with every stay. Each morning, guests can enjoy a selection of breakfast favorites along with a chef's-choice hot dish that changes daily.
We make a reasonable effort to accommodate dietary restrictions and food allergies with a minimum of 48 hours' advance notice. Guests with severe or complex dietary needs are encouraged to contact us before booking to determine whether we can safely accommodate their needs.
PETS & SERVICE ANIMALS
Pets are not permitted at Limestone Mansion. Service animals are welcome in accordance with applicable law.
SMOKING & VAPING
Limestone Mansion is a smoke-free property indoors. Smoking and vaping of any kind, including e-cigarettes and similar devices, are strictly prohibited inside the buildings and on the front porch and back patio.
Guests who wish to smoke or vape may do so only in the yard, away from the buildings and porches, and must dispose of all smoking materials responsibly.
A $250 cleaning fee will be charged for evidence of smoking or vaping inside the buildings or in prohibited outdoor areas.
ROOM KEYS
Please leave your room key in your room or place it in the key drop box near the back door at check-out.
A $75 lock replacement fee will apply to keys that are not returned.
QUIET HOURS & GATHERINGS
Quiet hours are from 10:00 PM to 8:00 AM. Please keep noise to a minimum during these hours out of consideration for other guests.
Parties and gatherings are not permitted in guest rooms. Guests who significantly disrupt other guests or repeatedly disregard quiet hours may be asked to leave without a refund.
PAYMENT
A valid credit card is required for all reservations. Payment requirements vary depending on the rate selected at the time of booking.
Flexible Rate: No payment is charged at the time of booking. Full payment will be charged to the credit card on file 14 days before arrival. Reservations made within 14 days of arrival require full payment at the time of booking.
Advance Purchase – Save 10%: Full payment is required at the time of booking. This discounted rate is non-refundable.
Rates are subject to applicable state and local taxes.
CANCELLATION POLICY
Cancellation terms vary depending on the rate selected at the time of booking.
Flexible Rate
Reservations may be cancelled without penalty until 15 days before arrival.
Reservations cancelled 14 days or less before arrival are non-refundable and will be charged the full reservation amount.
Reservations made within 14 days of arrival are non-refundable.
Advance Purchase – Save 10%
This discounted rate is non-refundable from the time of booking. Full payment is required at the time of booking, and no refund will be issued if the reservation is cancelled.
Cancellations made 14 days or less before arrival are non-refundable and will be charged the full reservation amount.
Reservations made within 14 days of arrival are non-refundable.
NO-SHOWS, LATE ARRIVALS & EARLY DEPARTURES
No refunds or credits will be provided for no-shows, late arrivals, early departures, or unused nights.
CHANGES TO RESERVATIONS
Changes to reservation dates, room selection, or length of stay are subject to availability and the terms of the rate originally booked.
Changes may result in a different nightly rate or total reservation amount and do not extend or restart the applicable cancellation period. Advance Purchase reservations remain non-refundable if changes are permitted.
THIRD-PARTY RESERVATIONS
Reservations made through third-party booking sites are subject to the payment, cancellation, and modification terms agreed to with that provider at the time of booking.
Cancellations and modifications must be processed through the company or website through which the reservation was originally made.
GROUP, WEDDING, WHOLE-HOUSE & CONTRACTED RESERVATIONS
Group stays, weddings, whole-house reservations, special events, and other contracted bookings may have separate deposit, payment, minimum-stay, and cancellation requirements.
When separate written terms or a contract are provided, those terms supersede these general policies.